Choosing Your Technology Wisely

November 16, 2008 by Duncan · 2 Comments 

As a graphic and web designer I am constantly on the lookout for new technologies, upgrading my skills, testing new software and dabbling in different programming languages to see what can fit into my arsenal. By keeping on top of technology and in the know allows me to evaluate and improve my efficiency as a designer by adding what I find to be a benefit through my review and analysis.

Two main factors that determine my decision to incorporate any technology is “will it make my life easier by saving me time” and “will I be able to better assist my clients by offering a more varied toolset giving them more options?”

All Choices Are Client Driven

Both considerations are aimed at the customer, the less time it takes me to complete a project the less expensive it will be and if I can foresee problems before they arise the cheaper it will be to the client in the end.

To successfully complete a graphic or web design project you first have to lay the foundation by accurately establishing the client’s objectives, predicting barriers and then choose what technologies to use, it is all about time versus money and how long it takes to build solutions to obstacles, the more flexible the technology you choose the better.

Working For the Man

I have come a long way since 1998 when I first started immersing myself in the latest and greatest. At one time I was the go to guy in the electronics department at a big box store where I got to play with all the new high-tech gadgets quenching my thirst for knowledge and proving to be an invaluable experience which has helped me get to where I am today.

So you would think that when it came to me purchasing electronics for myself I would be very knowledgeable (which I think I am) and avoid any gimmicky thingamajigs that are on the market but I to have made a couple of bad decisions at one time or another and I thought that I would share one with you.

I am not your average user when it comes to computers and related equipment for the simple fact alone that I tend to spend at least ten hours a day in front of a screen, I’m a power user so my equipment gets used and abused much quicker than most so I tend to purchase better quality products.

Over the years one of the best companies I have found has been Logitech, I have never had a problem with any of their mice or keyboards in the past ten years and they produce solid, quality products and I have always trusted them.

A few years ago I purchased a wireless keyboard mouse combo which looking back I have to admit that I only bought them because they looked really cool and that they were wireless. I put my trust into Logitech and they didn’t disappoint, their products worked flawlessly.

The Mouse from Hell

Logitech MX Revolution

Logitech MX Revolution

So a couple of years later when they brought out there fully loaded wireless MX Revolution laser mouse that was touted as being the most sophisticated mouse released to date, I had to have it. It worked great out of the box but soon I started having issues with it and as I surfed the net to find out how to correct the bugs I was shocked to find out that many people were having the same trouble, it was a $140 piece of crap riddled with various problems depending on your system configuration or how close it was to another wireless connection, it should of never even hit the market.

My first mistake was trust; you should always research a product before you purchase it no matter who the company is unless you have had experience with that particular product. The second thing I did wrong was falling in love with the heavy marketing campaign that went along with the product, Logitech had never done anything on that scale before and I ate it up.

The most important thing that I forgot right from the beginning was the fact that it was just a mouse, all I needed was a simple little $10 device but I wanted the Ferrari and I got burnt.

Back To Basics

Feeling a little bit humble from the experience I have now gone back to a corded keyboard and mouse setup. I stuck with good old dependable Logitech but ironically I didn’t really have to do much research on either product because there weren’t many corded options to choose from (sign of the times I guess) and I can say that they are both top notch and best of all no more changing or recharging batteries.

Sometimes we just get caught up in the details and get lost, we are inundated with so much technology and information out there today that we tend to forget what we were initially looking for all the while being hit by a constant drove of advertisements selling similar products and services.

Below is a breakdown of the three mistakes I made that got me into my little predicament. Although it wasn’t a very costly lesson, more of an inconvenience I feel it is these little experiences both good and bad that allow me to grow by being able to look at myself from different angles be it the designer, client or the consumer.

Marketing

  • Advertising and promotion can sell anything, it is a proven fact. Just look at all those really bad infomercials that use to be on TV late at night, they were on at that time because airtime was less expensive for those hours but now they are on at all hours of the day. If this kind of marketing didn’t sell product then you would never see them on and the funny part is that the advertisements are so obviously low budget and the ads still work. Don’t believe the hype.

Device or Deception?

  • What are you really after a tool or a toy? You rarely get both in the same product and these days everything is packed with so many different options that you don’t need but you are paying for and the whole idea of convenience has run amuck taking over simplicity and usability. When your scanner, printer fax machine goes on the fritz you have potentially lost all three, try finding a mobile phone without an MP3 player or camera and it goes on and on just be aware and don’t get caught up in all the so called enhancements.

Research

  • Product reviews are a great way of finding out how well something works in the real world but you have to be careful because they can also be a savvy marketing campaign by the manufacturer to exploit the public’s naivety. Trustworthy reviews should come from third parties and watch out for advertisements of the same brand or company from the same source as the review.

Freelance Marketing Strategies during Economic Downturns

October 3, 2008 by Duncan · Leave a Comment 

These are tough times and no matter where you live or what your occupation is you will most likely find yourself at some time or another in an economic downturn. As a freelancer your livelihood can be severely affected by businesses decreasing their advertising and marketing budgets to reduce their operational expenses balancing out their bottom-line.

Tightening the purse strings is the classic stance companies take during a financial slump and although the repercussions are felt throughout all industries how are we as freelancers supposed to prepare and weather the storm? How long will all this last? These are both great questions I have asked myself over the years and I will let you know what has worked.

Adding to the piggy bank saving for a rainy day

Adding to the piggy bank

Managing your way through tough times by putting a little percentage of your earnings away each paycheque and cutting back on expenses can only get you so far in these economic times of uncertainty, so besides the use of tried tested and true “saving for a rainy day” methods you also need to change your marketing strategy and cater to your clients both current and prospective by showing them that you can save them some money by hiring you.

Prove Your Worth

Because I worked in the pizza industry for many years I will use it as an example of how you can approach your current and existing clients. Say for instance you are hired by a pizzeria that mail out flyers four times a year with every season autumn, winter, spring and summer. This is the only marketing and advertising that they do and it has worked for them for over ten years.

Their print material is a standard double sided two fold full colour brochure and the total cost to print and send it out every quarter (every 3 months) comes just under the $40 000 budget they set aside annually. How are you to seamlessly save them money and provide the same benefits of their marketing and advertising campaigns?

Here Are the Numbers

Now we are going to do a little math, I have used round numbers to make it easier to understand. The $40 000 yearly budget is for 4 ad campaigns which works out to $10 000 quarterly. It cost $1000 to design, $6000 to print and $3000 to deliver the flyers to every mailbox in town.

This is what you should do

Create a website that provides all the pizzeria’s basic information like the history of the business, contact info (blah blah blah) but most importantly the details of their menu. Of course you can get fancier but the menu is the most important part of the formula, essentially you are going to remove it from their print advertisements making their flyer smaller which costs less.

So let’s say that you have built the website and you cut the flyer in half by removing all the menu items only keeping the seasonal specials letting the readers know that the full menu is on the website of course. The flyer will now be significantly less to produce, we’ll say a third (it will be cheaper than that) so the $6000 it use to cost to print will now only be $4020 that is a savings $1980 which will translate to $7920 over the course of the year or 20%.

The Canadian Brownie

The Canadian Brownie

Now you also have to factor in that the website hasn’t been planed or paid for so you will need to take another $2000 away which would make the final total of savings come out to $5920.

Like I said the numbers I used are rounded and I know for a fact that the price to print would be cut closer in half rather than in a third but I wanted to show that it doesn’t take much to trim the fat. You can also play with two colours instead of four and try different kinds of paper to get your print costs even lower.

This is just a basic explanation. I never went into how much work is actually involved into making up a marketing plan like this; it is not easy and will only get better the more you use it. It can also be adapted to many other industries and businesses that have marketing budgets and do print advertisements annually.

Pick an industry and do your research, find out how much it would cost to put together a marketing package like this. Hit all the businesses in that industry with your numbers, clients understand numbers and it is your confidence and ability to save them money that will get you work in an economic downturn.